Cunard
Southampton, UK
2025
Service Delivery Assessment
Luxury Hospitality Consulting was engaged to conduct a comprehensive review of Cunard’s training academy as part of a broader strategic initiative. The work focused on enhancing service delivery and refining key guest touchpoints across the fleet, including Queen Mary 2—the world’s only ocean liner—and her sister ships.
Airelles Venezia
Venice, Italy
2024 – present
Project & Brand Synergy
Luxury Hospitality Consulting was engaged to ensure the seamless integration of product, guest experience, service execution, and brand identity for Airelles’ first international property, collaborating closely with the Corporate team and hotel management.
Heckfield Place
Hampshire, UK
2023 – present
Strategic Leadership Programme
Luxury Hospitality Consulting facilitated regular strategic management retreats honing in on delivering luxury, operational excellence and sustainable practise at U.K.’s first 100% biodynamic certified hotel and farm estate.
Caesarea
Caesarea, Israel
2022- 2025
Concept & Operator Search
Luxury Hospitality Consulting was engaged by the Caesarea Development Corporation to direct operator searches and secure management for this future hotel in the historic Roman port of Caesarea, a project led by the Edmond de Rothschild Foundation.
Sofitel London St James
London, United Kingdom
2024 – present
Service Culture
Luxury Hospitality Consulting led a series of management workshops, aligning the hotel’s brand pillars with innovative guest experiences, storytelling, and sustainability initiatives. This program enhanced team collaboration and elevated service excellence.
Masseria Calderisi
Puglia, Italy
2020-present
Strategy & Operations
Luxury Hospitality Consulting guided the opening of this 17th-century, 24-room farmhouse and annually reviews business strategies, operational systems, and team training, creating memorable, tailored experiences for guests.
Jareed Hotels
Riyadh, Saudi Arabia
2024
Brand Standards
Luxury Hospitality Consulting joined Jareed Hotels to fuel their expansion with a tailored company pitch deck, comprehensive brand book for guest room and spa essentials, and streamlined management agreement templates, setting the foundation for future projects.
Pyla Villa
Larnaca, Cyprus
2024
Concept Development & Design
Luxury Hospitality Consulting collaborated with the project’s architect to ensure a refined and brand-consistent design of shared spaces, including the reception, lounge, café, pool, gym, and spa, for an exclusive 38-villa gated community.
The Grand
Amsterdam, The Netherlands
2023-2024
Renovations & Operations
Luxury Hospitality Consulting audited all current guest touchpoints and service delivery to ensure the luxury standards and operational excellence were embedded into the reimagined experience as part of a multi-million-pound renovation.
Songtsam
Yunnan & Tibet, China
2023
Leadership & Operations
Luxury Hospitality Consulting conducted a comprehensive audit of guest experiences across Songtsam’s eleven properties in Yunnan and Tibet. New operational frameworks, along with coaching and training, were implemented to enhance service quality.
Cayuga Collection
Costa Rica
2022-2023
Brand, Operations & Leadership Strategy
Luxury Hospitality Consulting evaluated Cayuga Collection’s potential to enhance its luxury-sustainability model, ultimately crafting a brand strategy that celebrates its two-decade legacy of excellence.
RH Guesthouse
New York City, USA
2022
Pre-Opening Operations
Luxury Hospitality Consulting shaped immersive experiences and meticulous service standards at RH’s debut 10-room guesthouse, setting up foundational operational structures and providing in-depth training for the service team.
Wellness Project
Tahiti, French Polynesia
2021
Wellness Project
Luxury Hospitality Consulting developed a distinct wellness experience for this historical site, blending elements of nature, traditional medicine, and the arts to create a deeply integrated guest experience.
Airelles
France
2020-2021
Brand Strategy
Luxury Hospitality Consulting performed extensive research to solidify Airelles’ core brand pillars, creating a clear identity to guide future communications and propel the brand’s growth.
Beaverbrook
Surrey, UK
2013-2019
Spa Concept, Development & Management
Luxury Hospitality Consulting led the vision for Beaverbrook’s Health Club & Spa, working alongside acclaimed architectural artist Brian Clarke to create a 2,200-square-metre wellness space, managing every detail from concept to opening.
Six Senses Shaharut
Negev Desert, Israel
2016-2020
Resort Development, Operator Search & Owner’s Representative
Luxury Hospitality Consulting advised on strategy, design, and operations for this resort, managed the operator search, and secured an agreement with Six Senses, setting a new high standard in Israeli hospitality.
Aman
Sveti Stefan, Montenegro
2015
Strategic Leadership Programme
Luxury Hospitality Consulting facilitated a senior leader workshop to articulate the value proposition and strategic plan needed to deliver operational excellence across this incredible, 80-acre coastal estate.
Resort Project
Tulum, Mexico
2014
Feasibility Study
Luxury Hospitality Consulting conducted a feasibility study for a beachfront boutique resort, assessing existing accommodations and developing a concept brief for private villas adjacent to the Sian Ka’an Reserve.
Luxe Houses
Worldwide
2015-2016
Global Growth & Fundraising
Luxury Hospitality Consulting redefined Luxe Houses’ business model, enabling a global launch from London with a peer-to-peer luxury accommodation strategy across a distinguished portfolio in top cities.
