Hotel lounge interior with arched alcoves, hospitality consulting project

London · Established 2015

Partnering with owners, developers and operators

to bring exceptional hotels to life.

The decisions that define a luxury hotel's long-term value are rarely the obvious ones. We bring clarity, so the experience holds together in reality, not just on paper. From early strategy through development, opening and operational excellence, we help exceptional hotels realise their full potential.

Owners

Strategy & Positioning

Transforming vision into lived experience.

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Hotel concept design render, new build development

Developers

New Developments

Creating exceptional hospitality destinations.

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Operators

Operational Excellence

Strengthening performance and guest experience.

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Sunset over a hotel terrace, hospitality consulting work

“I have always come to the same conclusion… all the great ideas in the world – design, location, style – are nothing without the right people. I have known and worked with Liv for over two decades. She is inquisitive, focused and delivers. But above all, she connects and brings people together.”

Adrian Zecha Founder, Amanresorts

Liv Gussing Burgess

From Aman to Airelles, three decades shaping the strategic foundations of the world’s most respected hotels, from early concept through to lived experience.

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Strategy & Positioning

Airelles

From French maison to global brand,
without losing its soul.

New Developments

Six Senses Shaharut

Turning ambitious vision into a viable luxury asset.

Operational Excellence

Masseria Calderisi

Building the foundation for effortless Italian hospitality.

Concept & Experience Design

Shangri-La, Yunnan

Making a global brand feel local, at scale.